Market Research Project Manager

Market Research Project Manager. A London based market research fieldwork agency offering both qualitative and quantitative research services with a focus on quality and client service are looking for an experienced market research project manager to join their growing team and work with the existing directors to develop the business further.

The Market Research Project Manager role is an exciting opportunity for the right candidate to join the company in working with their clients to deliver quality insights. This Market Research Project Manager role will suit someone who has experience delivering high quality of service; someone who is all about going the extra mile. If you are an ambitious and experienced Market Research Project Manager, who has the ability to seize opportunities, take ownership, then this is the right role for you.

The company is all about supporting their employees to be the best they can be and this will be a unique and unique opportunity to work on exciting international projects for the world’s largest brands. You will learn many new things in a friendly and supportive environment. They work hard and play harder. You will see this through their all-expenses paid monthly and quarterly socials. Your health and wellbeing is also very important to them so on completing your probationary period, they will provide you with access to their award-winning private medical insurance, with premiums paid by the company.

The Market Research Project Manager will involve bid management:

BID MANAGEMENT

Work with the sales team to enhance the information that goes into the company costing process - creating a continuous loop between the lessons learned on completed projects and how they bid for new work.
Use existing industry contacts and experience to support the development of a larger supplier base to make it easier to seek bids and enable the company to deliver more projects successfully.

PROJECT MANAGEMENT

Play a central role in the leadership of the project management team including leading on large/complex projects and the line management of a number of junior members of the team.
Manage the allocation of projects to junior members of the team and in some cases provide coaching and support on more complex projects.
Maintain an overview of project status, answer routine queries from project managers and take proactive action to pre-empt challenges and corrective action to address any issues as they arise. Where necessary, escalate project issues to the Head of Projects or the Managing Director to enable them to provide support and advice.
Work with clients to understand the project objectives and use this information, to provide expert advice on the appropriate research methodology and data collection methods that will deliver on the client’s goals.
Work with the Managing Director to develop a system of quality assurance that ensures that project documentation is properly collated and stored.
Support the business objective of excellent service by ensuring that all email correspondence - with clients, suppliers and respondents are timely clear, appropriate in tone, service-oriented and free of errors.

SYSTEMS AND PROCESSES

Review existing systems and processes and recommend improvements where appropriate based on past experience, gap analysis etc.
Support the design and implementation of improved systems (eg CRM for sales team, new panel management system)

The Market Research Project Manager will need:

Recent project management experience in a market research business
A language, ideally German would be useful

The Market Research Project Manager salary is £30-35k + benefits

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