Liability Auditor

A Leeds based claims management firm are looking for a desk based Liability Auditor to join the team 

The role has come about through expansion and we are looking for an auditor to support the liability claims teams. Based in Leeds this pivotal role requires the successful applicant to carry out regular reviews of files and provide feedback to our desk based liability claims adjusters to support their development and, working with our Managers to help them meet their potential. As an Auditor, you will need to understand our service strategy, have the ability to build rapport & trust, and have strong coaching skills.

The Liability Auditor’s key audit responsibilities will include: development and maintenance of the company's approach to audit, undertaking internal audits covering technical, service and process requirements, undertaking pre audit reviews alongside claim managers in readiness for client audits, working with claims managers to act upon client audit feedback, including the creation and management of any action plans, identify knowledge gaps and areas of development, addressing these through coaching and training of staff, reviewing complaints and ensuring technical and service quality. 

You will need a relevant background. You will have a PL / EL property and injury biased background with experience to a value of at least £25k. You will be self motivated, have initiative, be able to make decisions independently, strong analytical and critical thinking skills, have a good knowledge of MS Office, be organised, methodical and have strong communication skills. It’s essential that the Liability Auditor has experience within the claims arena and has an investigative approach to claims handling and has the ability to identify questionable information and apply correct procedures to identify potentially fraudulent claims

The  salary is £20-30k + benefits.