Engineer Planning Coordinator

Engineer Planning Coordinator / Engineering Planner. An Avonmouth, Bristol based equipment firm requires an Engineer Planning Coordinator or planner to join the team and manage the field engineer’s diaries on a daily basis. The company have a large number of field service engineers visiting customers to service, maintain and reactively repair customer equipment, meeting strict SLAs. 

The Engineering Planner will:

  • Manage field engineer’s diaries
  • Call customers to book in their annual services
  • Drive servicing sales
  • Keep the customer service team up to date on each engineer’s progress
  • Problem solve
  • Ensure correct parts are ordered and received by engineers
  • Ensure correct labelling of all parts are ready for despatch
  • Keep records of jobs completed including time confirmation, parts usage, tasks performed and recommendations
  • Ensure chargeable jobs are billed 

The Engineer Planning Coordinator / Engineering Planner will need:

  • Relevant experience
  • Ability to work alone
  • Ability to multi-task
  • A strong understanding of safety protocols

The Engineer Planning Coordinator salary is £18.5k + benefits

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