Privacy Policy

Privacy Policy Notice

At Proactive Solutions Group Ltd we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
The policy: This privacy policy notice is for this website; [www.proactivepeoplerecruitment.co.uk] and served by Proactive Solutions Group Ltd whose registered premises is 33 Portland Square Bristol BS2 8RG and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.
Policy key definitions:

"I", "our", "us", or "we" refer to the business, Proactive People Recruitment LTD.
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Act.
PECR means Privacy & Electronic Communications Regulation.
ICO means Information Commissioner's Office.
Cookies mean small files stored on a users computer or device.

Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Contract
The reason we use this basis: When using our website, a contract is formed. This contract can be viewed here.
We process your information in the following ways: Using secure databases.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do share your personal information with third parties and they include; the transport provider or user you choose to transact with.

Lawful basis: Legal obligation
The reason we use this basis: Data held for use by the government, HMRC and law enforcement.
We process your information in the following ways: Using secure databases.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do share your personal information with third parties and they include; HMRC, government authorities and police/law enforcement.

Lawful basis: Criminal offence data
The reason we use this basis: Data held for use by the government, HMRC and law enforcement.
We process your information in the following ways: Using secure databases.
Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: We do share your personal information with third parties and they include; police/law enforcement.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;
the right of access;
the right to rectification;
the right to erasure;
the right to restrict processing;
the right to data portability;
the right to object; and;
the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR. These should be sent to us using our contact form here...

Internet cookies
We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.
Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.
Our EMS provider is; SendInBlue. We hold the following information about you within our EMS system;

Email address;
Data related to your previous transaction history;
Username;
Date & time you signed up with Proactive Solutions Group Ltd;

Analytics

This website uses three web analytics tools – Google Analytics, Clicky Analytics and Yandex Metrica to help us improve the usefulness of the site.
These tools use cookies – text files kept on your computer to collect standard internet log info and movement on the website in an anonymous form.
The info generated by the cookie (including IP address) is transmitted to the respective analytics provider – all of whom are GDPR compliant.
This info is used to give us a better understanding of how people use the website.

IP Addresses

We use analytics software to view IP addresses of visitors to this website. We do so in order to reduce/prevent Click Fraud. We do so as a Legitimate Interest.
We do not connect IP addresses with other behaviour or data.

Remarketing

We use Google Analytics & Ads remarketing codes to log when people view specific pages on this website. This enables us to provide targeted advertising.
If you do not wish to receive this type of advertising you can opt out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

On-Site Advertising
In conjunction with our in-house advertising, we use third-party advertising companies to place customized advertisements on the pages you view on the Site (eg Google Adsense). Our third-party advertising companies also separately place or recognize a cookie file on your browser in the course of delivering advertisements to the Site. These companies may use non-personal information collected by the cookies about your visits to the Site and other websites in order to provide you with advertisements about goods and services of interest to you.