IFA Operations Manager


Reports to: Director

Our client is seeking an experienced, driven and forward-thinking IFA Operations Manager to oversee the day-to-day operations of their growing financial planning practice. The successful IFA Operations Manager will be responsible for managing and overseeing the day to day operations of the practice and report to the Managing director to ensure the practice is running smoothly and efficiently and can cater for future business levels.

Key IFA Operations Manager Objectives:

  • Work closely with a team of paraplanners and administration staff to deliver exceptional client service and achieve business objectives.
  • Report to the Managing Director to ensure business targets are being achieved and ensure future.
  • Ensure compliance with all relevant industry regulations, including GDPR, FCA regulations, and AML legislation.
  • Oversee client relationship management, including client onboarding, reviews, and retention strategies.
  • Maintain relationships with key stakeholders, including clients, suppliers, and the advisory team.
  • Undertake other duties as required to support the effective running of the business.
  • Ability to drive the business forward with efficient processes and forward thinking.


IFA Operations Manager Key Skills and Competencies:

  • Proven experience in an IFA Operations Manager role, with a track record of success in driving business growth and profitability, overseeing paraplanning & administration teams.
  • Excellent knowledge of financial planning, investment management, and tax planning.
  • Strong leadership and people management skills, with the ability to motivate and inspire a team to deliver exceptional client service.
  • In-depth knowledge of FCA regulations and compliance requirements.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, suppliers, and other stakeholders.
  • Fully conversant with general IT systems, other research platforms such as Synaptic, FE, DT, Pension profiler, cash flow modelling, Intelliflo, VC (or equivalent).
  • Full understanding of all the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
  • Professional, personable, presentable, and punctual.
  • Excellent technical knowledge of Client products.
  • Disciplined, Organised, Accurate, and able to plan the use of time efficiently for yourself and team members.
  • Strong analytical and problem-solving skills, with the ability to interpret financial data and identify opportunities for business improvement.


IFA Operations Manager Qualifications

  • A relevant professional qualification, such as the Diploma in Financial Planning or equivalent.

The IFA Operations Manager salary is £36-48k plus benefits, negotiable and can be hybrid, Taunton based